COVID-19 update: 19 July 2021

Over the course of late June and early July, our libraries extended their opening hours. Most of our libraries are open for browsing and computer use. We were able to make these opening hours adjustments as there is no longer a requirement for libraries to quarantine books and we have made a change to the way we manage our statutory requirement to record Test and Trace information.

For individual opening times and days, please visit library locations and opening times and mobile libraries. The safety of customers, staff and volunteers remains a priority, therefore full opening hours are not yet possible. Important safety measures will continue to be in place for everyone.

Market Lavington remains closed for now. Further details about its reopening will be released in due course.

As each library branch has unique staffing and building considerations, some locations are taking a phased approach to re-introducing elements of their traditional service offer. Bookable public computers are currently not available at Aldbourne, Ramsbury and Tisbury libraries due to lack of space.

The following COVID-19 safety measures are in place in our libraries to help keep you, our staff and volunteers safe:

  • The mandatory requirement to wear a face covering has been removed but staff and volunteers will continue to wear them and we encourage you to wear a face covering (unless you are exempt) to protect yourself and those who may be more vulnerable to risk of infection, or those not yet vaccinated. We also request that you maintain at least a one metre social distance from other customers, staff and volunteers whilst using the library space
  • Hand sanitiser is available at each library
  • During busy times, especially in children’s areas, you may have to queue outside upon arrival
  • Computers in the libraries can be used for one hour. If you wish to guarantee a computer is available, they can be booked by phoning the relevant library during their opening hours
  • Library staff will only be able to provide limited help to customers using the computers, whilst maintaining social distancing rules. If you need help using the computer, please bring someone with you to support you and let staff know when you book so that they can allocate you a computer with additional space
  • Screens remain in place at main customer service desks
  • Please provide your contact details as part of the COVID-19 test and trace system. Details will be handled in accordance with GDPR laws.

The following will not be available for the time being:

  • Toilet facilities
  • Group activities.

Our newspaper subscriptions are being reinstated.

Items borrowed before lockdown, that were due back from 9 March 2020 onwards, are no longer being auto renewed. Please check your library account for the return dates of items you have on loan. If your items were borrowed from a library that has not yet reopened, you will not be charged. Items can either be returned once the library reopens or you can return them to another library if you wish.

The online library content, which has proven to be hugely popular, will continue. Visit Active Communities resources for more information.

Home Library Service

The home library service is for Wiltshire residents who want to continue reading or listening to books and audio items but are unable to visit the library and have no-one to collect items on their behalf. If a friend or relative can visit the library on your behalf, please ask us about becoming an assisted reader.

The home library service is there for people of any age who are:

  • blind or partially sighted
  • disabled in some way
  • suffering a long-term illness
  • recovering from an operation and in need of short term help
  • elderly and frail
  • unable to carry library books
  • carers who cannot easily leave home
  • experiencing mental health problems.

How does the service work?

A member of library staff will talk to you about what you like to read.

They will then visit you at home with a library volunteer and bring you some books.

Every few weeks, the library volunteer will call at a time to suit you and exchange your books.

You can borrow every kind of book, in standard or large print and also audio books on CD. Choose from crime, romance, family stories or historical novels. Or, if you prefer, biographies, hobby and craft books, war stories and local history titles.

There are no fines or charges for this service and you can request items too.What do I do now?

If you would like the home library service please contact us. You can:

Contact your local library or telephone the Access and Volunteer Manager on 01225 713706 Email: libraryenquiries@wiltshire.gov.uk